Return or Exchange Policy

If you need to exchange or return an item, we're here to assist! Just have your order number handy, which can be found in your order confirmation email, and follow the steps outlined below.

Our Return Policy

Glowrexs Fashion is committed to providing a seamless return and exchange experience. We value your satisfaction, and if you're not completely happy with your purchase, you may request a return or exchange within 10 days of receiving the product.

Before initiating a return or exchange:
Please email us at info@Glowrexs .com to notify us of your intent. This allows us to inform our warehouse manager and streamline the process.

Return and Exchange Guidelines

Eligibility:
- Products must be returned or exchanged within 10 days of receipt. After this period, no requests will be accepted.
- Items must be in their original condition, unused, with tags attached, and free from damage, alterations, or misuse.
Store Credits:
If you’re unsure about a product now, we offer store credits, which can be used for future purchases or new arrivals.
Damaged Items:
While we ensure every product meets our quality standards, if your item is damaged during shipping, we’ll replace it at no cost to you with expedited shipping.
Ineligible Items:
- Custom or personalized items.
- Final sale products.
- Suits.
- Items under $100.
- Sale products.
- International orders and products shipped from outside the USA warehouse are not eligible for return or exchange.
Shipping Costs:
We offer free shipping on all purchases; however, return shipping is the buyer’s responsibility. A return label will not be provided.
Refunds:
Refunds will be issued to the original payment method or as store credit, depending on the circumstances.
Order Acceptance:
Orders must be accepted upon delivery. Refusing an order will render it ineligible for return or exchange.

Order Cancellation Policy

Cancellation requests are accepted under the following conditions:

Within 3 Days: A 25% deduction will apply.
Within 7 Days: A 45% deduction will apply.
After 7 Days: Cancellation requests will not be honored.

Additional Notes

All returns or exchanges must be shipped to the same address from which they were mailed, which may be one of our international warehouses.
Always confirm the return address by emailing us at info@Glowrexs.com before mailing your item.

We strive to make every shopping experience with Glowrexs exceptional. For further assistance, contact our support team at info@Glowrexs.com.